• Join us 

Login to your Account

Account Options

COVID-19 Information for Dentists


Notice: Greater Brisbane 3-day lockdown

Read more >

Phase 1b of the vaccination rollout has begun as of Monday 22 March. Understandably there is a very high demand for a limited supply of the vaccine and the rollout has been further impacted by the recent floods in NSW.

The Australian Dental Association website has the latest information regarding the rollout of the vaccine for dentists and their teams. Visit the Vaccine FAQ page for answers to commonly asked questions. 

We encourage members to share available resources with their team, including use of the vaccine eligibility tool and proof of employment letter which practitioners can sign for their team members to support access to the vaccine. 

  • Vaccine eligibility checker: Check eligibility and find medical practitioners who will administer the vaccine by area. Click here to access the Healthdirect service.
  • Proof of employment letter for priority groups: Click here to download a template letter for dental practices to ensure staff are eligible for the COVID-19 vaccine in the appropriate phase. ADA login required.
  • COVID-19 information for dental practitioners: Including mask use, patient screening questions and use of QR codes in the practice available on this page. Click here to visit the ADA Vaccine FAQ page.

Contact Practice Services if you have any questions or concerns.

Call: (02) 8436 9927 
Email: practiceservices@adansw.com.au


Greater Brisbane 3-day lockdown

People who have been in Greater Brisbane since 20 March and are now in NSW must comply with the same stay at home restrictions that apply to Greater Brisbane, regardless of their current location.

This means anyone who has been to Greater Brisbane since 20 March is required to stay at home, except for essential reasons that include shopping for food and supplies, exercise and essential work where it is not practicable to work from home. People who have only transited through Brisbane Airport are excluded from these restrictions.

A complete list of venues of concern, and the related health advice, and links to Queensland Health advice is available on the NSW Government website. 

People from the Byron Bay area, those who visited at the weekend when confirmed COVID-19 cases attended, and people who have been in Queensland should check the website regularly for updates.


Level 1 restrictions and screening requirements


Members are advised to regularly check the NSW Government website for real time COVID-19 updates and applicable lists of affected venues and public transport routes.

While restrictions have been lifted for the number of visitors in a home and outdoor public gatherings - ACT and NSW remain at Level 1 Restrictions. Therefore, dentists still need to screen patients and document the results of the screening process to support with identifying and managing COVID-19 risk.

Screening is a key requirement under Level 1 Restrictions. ADA NSW recommends that members screen their patients before they arrive for their treatment and then again before treatment commences.

Thorough screening requires an awareness of current case locations – the NSW Government website updates their list of locations daily and summarises relevant COVID-19 information related to other affected states/territories including New Zealand.

Please contact Practice Services if you have any questions or concerns, on (02) 8436 9927 or practiceservices@adansw.com.au

Pre-screening before patients arrive


Call or SMS each patient prior to attendance to pre-screen for COVID-19 risk criteria.

Where risk criteria are identified, dental practices should ensure systems are in place to manage patients appropriately.


Screening patients again at the dental practice

On arrival, re-screen each patient for symptoms when they are checked in and as part of your routine clinical assessment. 

Recommended screening questions:

- Have you had any symptoms in the last 14 days that are new:   

  • fever (37.5° or higher)
  • cough
  • sore throat
  • shortness of breath (difficulty breathing)
  • runny nose
  • loss of taste
  • loss of smell.

- Have you been in contact with anyone diagnosed with COVID-19 in the last 14 days or been asked to self-isolate by a health official?

- Have you been to any of the Queensland or NSW COVID-19 places associated with a confirmed COVID-19 case in the past 14 days?

- Have you been in Greater Brisbane on or since the 20th of March and required to comply with the stay-at-home restrictions?


Face masks in waiting rooms

If physical distancing can be achieved, reception teams and patients in the waiting room do not need to wear masks. However, NSW Health strongly recommend masks to be worn when physical distancing of 1.5 meters cannot be maintained. If you have a small waiting room and you are unable to maintain physical distancing, then it could be appropriate for masks to be worn in these situations. This is a recommendation rather than a mandate. 


Physical distancing and square meter rules 

Measures to encourage physical distancing in a dental practice is appropriate where practical. Members of a household who are normally in close contact can sit together.

In NSW, the square metre rules do not apply to normal operations for health service facilities, such as a dental practice, as they are considered essential gatherings. This means there is no maximum capacity limit for spaces of a dental practice (such as a waiting room). 

ADA NSW does support practices making a strategic effort to stagger appointment times and try and limit the number of people who would be gathering in areas of a practice when it can be avoided. 


QR Codes and electronic check-in guidance 

By law, some businesses, venues and events are required to check-in customers with the NSW Government QR code check-in system. This mandatory requirement to check-in customers does not include dental practices. Click here to see the full list of businesses, organisations and events that must use electronic check-in.

ADA NSW supports efficient and contactless customer record keeping for the purpose of COVID-19 contact tracing. Therefore, we do recommend practices consider implementing the Service NSW QR code system for every patient and visitor to check-in with when they arrive. Asking your patients and visitors to check-in is not the same as screening. Please ensure the outcome of each patient’s screening process is documented in their clinical record. 



P: (02) 8436 9927
For member enquiries

P: 1300 232 462
E: hrhotline@ada.org.au 
For workplace health and safety, leave entitlements and employer responsibilities

P:1800 737 346

E: admin@adacpd.com.au  
For course updates and continuing professional development enquiries



P: 1800 020 080
24hr/day, 7 day/week hotline

P: 1800 022 222
For health concerns