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COVID-19 Information for Dentists


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Wednesday 16 June

NSW Public health alert - COVID-19 Case

NSW Health has been notified this afternoon of a new COVID-19 case who resides in Sydney’s Eastern Suburbs. Close contacts of this case are being urgently contacted and have been asked to get tested and isolate. 

There are now new venues of concern that have been added to the NSW Gov. website – please check the venues and the times listed and act as directed. These new venues should be reviewed as part of your screening process. See ADA NSW’s COVID-19 suggested screening questions. 

Friday 11 June

Public health alert - Victoria/NSW/Queensland

Queensland Health has advised that two people with confirmed cases of COVID-19 travelled through regional NSW while potentially infectious from Tuesday 1 June to Saturday 5 June 2021.

They drove from Melbourne to the Sunshine Coast in Queensland, stopping at places in Gillenbah, Forbes, Dubbo and Moree and signed in to several venues using QR codes. See the list of locations in NSW.

Anyone who attended the venues at the times listed as case locations must immediately get tested and self-isolate until you receive further information from NSW Health.

We have updated the ADA NSW Covid Screening questions to reflect these new venues of concern.


Victoria update

From 12.01am on Friday 11 June 2021, the stay-at-home rules for people who are in NSW that had visited Victoria recently has ended. This means there are no restrictions on the provision of dental treatment to people who were under the stay-at-home orders in NSW anymore. 

However, if you, your team or your patients have visited a place of high concern in Victoria at the date and time listed in the COVID-19 concerns notice – the guidance for testing and self-isolation still applies.



Updated Friday 11 June

COVID-19 vaccination in NSW


Anyone 40 years of age or older can get the vaccine now, or if you match the eligibility criteria because of your job, health issues or if you are caring for a vulnerable person. The number of places where vaccinations are available continues to grow. To get the COVID-19 vaccine, you must book an appointment. For vaccine clinic locations across NSW, start the eligibility checker to view an interactive map. 

COVID-19 vaccines are free for everyone in Australia regardless of Medicare or visa status.

For over 50s eligible 


If you are aged 50 or over you can book an appointment to get the COVID-19 vaccine at

  • a participating general practice in NSW
  • a NSW Health vaccination clinic

You must have an appointment to get the AstraZeneca vaccine.


Under 40 years of age: Phase 1a and 1b

If you are under 40 years of age and eligible for a vaccine in Phase 1a or 1b, you can book an appointment to get the Pfizer COVID-19 vaccine at a NSW Health vaccination clinic. 


Latest information on the Phase 1b vaccination rollout

Monday 10 May

After the advocacy work of the ADA, the entire dental team is included within Phase 1b of the vaccination rollout. Please visit the Australian Dental Association website for the latest information regarding the rollout of the vaccine for dentists and their teams. Their site includes answers to commonly asked questions on the ADA Inc. Vaccine FAQ page

We encourage members to share available resources with their team, including use of the vaccine eligibility checker and proof of employment letter which practitioners can sign for their team members to support access to the vaccine. 

  • Vaccine eligibility checker: Check eligibility and find medical practitioners who will administer the vaccine by area. Click here to access the Healthdirect service.
  • Proof of employment letter for priority groups: Click here to download a template letter for dental practices to ensure staff are eligible for the COVID-19 vaccine in the appropriate phase. ADA login required.
  • COVID-19 information for dental practitioners: Including mask use, patient screening questions and use of QR codes in the practice available on this page. 

Contact Practice Services if you have any questions or concerns.

Call: (02) 8436 9927 
Email: practiceservices@adansw.com.au



Level 1 restrictions and screening requirements

Monday 10 May

Members are advised to regularly check the NSW Government website for real time COVID-19 updates and applicable lists of affected venues and public transport routes.

ACT and NSW still remain at Level 1 Restrictions. Therefore, dentists still need to screen patients and document the results of the screening process to support with identifying and managing COVID-19 risk.

Screening is a key requirement under Level 1 Restrictions. ADA NSW recommends that members screen their patients before they arrive for their treatment and then again before treatment commences.

Thorough screening requires an awareness of current case locations – the NSW Government website updates their list of locations daily and summarises relevant COVID-19 information related to other affected states/territories including New Zealand.

Please contact Practice Services if you have any questions or concerns, on                     (02) 8436 9927 or practiceservices@adansw.com.au


Pre-screening before patients arrive


Call or SMS each patient prior to attendance to pre-screen for COVID-19 risk criteria.

Where risk criteria are identified, dental practices should ensure systems are in place to manage patients appropriately.


Screening patients again at the dental practice

Updated Friday 11 June

On arrival, re-screen each patient for symptoms when they are checked in and as part of your routine clinical assessment. 

Recommended screening questions:

- Have you had any symptoms in the last 14 days that are new:   

  • fever (37.5° or higher)
  • cough
  • sore throat
  • shortness of breath (difficulty breathing)
  • runny nose
  • loss of taste
  • loss of smell.

- Have you been in contact with anyone diagnosed with COVID-19 in the last 14 days or been asked to self-isolate by a health official?

- Have you been at a place of high concern (close contact venue or casual contact venue) in NSW, Qld or Vic?


Face masks on public transport

Updated Tuesday 22 June

Masks are now mandatory on public transport in Greater Sydney, the Blue Mountains, and the Wollongong and Shellharbour local government areas.

Face masks in waiting rooms

Updated Friday 11 June

From Monday 17 May 2021, COVID safe measures eased across Greater Sydney – this included Wollongong, Central Coast and the Blue Mountains. 

The eased restrictions related to mask requirements on public transport and customer facing hospitality workers.  The only mandatory mask wearing in the community at the moment is within airports and on domestic commercial flights. 

However, NSW Health strongly recommend masks to be worn when physical distancing of 1.5 meters cannot be maintained. If you have a small waiting room and you are unable to maintain physical distancing, then it could be appropriate for masks to be worn in these situations. This is a recommendation rather than a mandate. 


Physical distancing and square meter rules 

Measures to encourage physical distancing in a dental practice is appropriate where practical. Members of a household who are normally in close contact can sit together in waiting rooms.

In NSW, the square metre rules do not apply to normal operations for health service facilities, such as a dental practice, as they are considered essential gatherings. This means there is no maximum capacity limit for spaces of a dental practice (such as a waiting room). 

ADA NSW does support practices making a strategic effort to stagger appointment times and try and limit the number of people who would be gathering in areas of a practice when it can be avoided. 


QR Codes and electronic check-in guidance 

By law, some businesses, venues and events are required to check-in customers with the NSW Government QR code check-in system. This mandatory requirement to check-in customers does not include dental practices. Click here to see the full list of businesses, organisations and events that must use electronic check-in.

ADA NSW supports efficient and contactless customer record keeping for the purpose of COVID-19 contact tracing. Therefore, we do recommend practices consider implementing the Service NSW QR code system for every patient and visitor to check-in with when they arrive. Asking your patients and visitors to check-in is not the same as screening. Please ensure the outcome of each patient’s screening process is documented in their clinical record. 

If you need to help to set up the QR Code check-in for your practice, we can help you – please call the Practice Services team on (02) 8436 9927 or email us at practiceservices@adansw.com.au

ACT COVID-19 vaccine rollout

Monday 10 May 

From 3 May, the ACT Government COVID-19 vaccination clinics are opening appointments to all people in phase 1a and 1b, and people aged 50 years and over. Eligible people can now book an appointment online or by calling the ACT Government.

Rescheduling your COVID-19 vaccination appointment

If you are booked in to get the vaccine at an ACT Government COVID-19 vaccination clinic, but cannot make it to your appointment, please cancel or reschedule using MyDHR or by filling in the appointment cancellation form.

You can find more information related to the COVID Vaccine rollout across the ACT here



Vaccine Hesitancy

The Australian Government have developed two resources to support the COVID-19 vaccine rollout. Please share these resources with your team and encourage them to ask questions and discuss their concerns. 

Australian Government Resources




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