Enabling team members with the skills to communicate with their leaders and co-workers
Despite everyone’s best efforts a team will always hit a ‘storm.’
How a team approaches a tumultuous period, will determine if the storm ‘makes or breaks the team’.
This program aims to enable individuals with the skills and mindset to approach conflict proactively within their teams. This program is not specific to leaders, and instead, it focuses on providing tools that are applicable to all people, at all levels.
The program utilises facilitated discussions and hands-on training.
Topics include
- Understanding the nuances and subtleties of communication
- Understanding fear and its implications on relationships
- Leveraging context to build influence
- Understanding the favour economy and why it is important
- Why the little things matter
- Wishful thinking won’t cut it
Learning Objectives
- Understand important aspects of communication and how to leverage it to best effect
- Prompt proactivity in communication and preparedness in order to protect relationships
- Recognise the value of influence and how to develop it
- Mentor individuals towards having the confidence to engage in uncomfortable conversations, and providing them with the tools to manage them.
