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Your Questions Answered


What we do

The Australian Dental Association NSW Branch (ADA NSW) is a professional association and the peak body for dentists in NSW and the ACT. Although we are a member organisation, from time to time we are approached by members of the community seeking advice. 

The service offered by ADA NSW for community members provides some information to assist you with general enquiries. The principle point of contact for all enquiries should be with your trusted dental practitioner and other health professionals. 

Please note: ADA NSW is not a regulatory body that manages or deals with complaints. To make a complaint, visit the Dental Council of NSW.

Read on for questions frequently asked by the community. If your questions are unanswered by our FAQs, please see our contact information at the bottom of this page.


Frequently Asked Questions


Dental Records


Clinical Treatment




Finding a dentist

Public dentistry

Questions about dentistry

COVID-19 and dental treatment

Contacting us

If you have a question that is not answered above and you live in either NSW or the ACT, you can contact ADA NSW on (02) 8436 9929 and ask to speak to the Community Relations Officer (CRO). A CRO is not available every day, so arrangements may be made for your call to be returned at another time. 

Alternatively, you can email communityrelations@adansw.com.au and ask the question you are looking to have answered. Please provide your name and a return phone number in addition to your email address.